by Ted Haubein | Oct 2, 2021 | Voice
FXO This quick little post was simply meant to clear up confusion that often surrounds the basics of FXO vs. FXS ports. Foreign Exchange Office or FXO interfaces are ports that receive the analog line. In most cases this usually consist of a single line phone or an...
by Ted Haubein | Nov 7, 2015 | Voice
A while back I ran into a situation with licensing on one of my voice conversion trips so I thought I would share my experience. The day started off with a vary early flight at 4:00 AM on a Saturday morning. It wasn’t long after I arrived that I discovered an...
by Ted Haubein | Jun 14, 2015 | Voice
I recently ran into an some issue with one of my Branch office PRI’s. As with most issues it started off with a call to Helpdesk which eventually made its way to me. After making a couple quick inbound test calls over their main DID number which of course failed...
by Ted Haubein | May 17, 2015 | Voice
I recently ran into an unusual problem with One Way Audio and Unity Connections this past week. Basically Employees were complaining that when Customers were calling in over the PSTN, and attempting to leave a voicemail message they were not hearing the personal...
by Ted Haubein | May 1, 2015 | Routing, Voice
The ability to integrate Music On Hold features within Cisco Call Manager allows Users to place calls on hold regardless if the call was made on net or off net. Users who are placed on hold or parked will stream from a streaming source usually the Call Manager Server...
by Ted Haubein | Apr 18, 2015 | Routing, Voice
On a recent trip to I took to Texarkana to convert an old legacy NEC PBX to Cisco Call Manager I ran into some strange BGP network behavior. The conversion was relatively small with approximately 18 to 20 phones, 3 single line faxes, and a couple of Credit Card...
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